Samsung, North America
Song Yi, Telecom Specialist, General Affairs
“Triton Networks has supported Samsung North America for more than five years and it is with great pleasure that I recommend Triton Networks. They have always displayed a high degree of integrity in all they do. They’ve supplied Samsung with knowledge of the industry, creative solutions, and unsurpassed support on trouble tickets with a high degree of responsiveness. Triton has provided Samsung conveniences like consolidating billing and has suggested strategies to better our business platforms. They were also able to provide us with usable tools that we need to implement necessary changes within Samsung. Triton would be a tremendous asset for any company and they have my highest recommendation.”
Goodwill Industries of Fort Worth
David Cox, President and CEO
“Triton Networks has provided Goodwill Industries of Fort Worth with exceptional service for the past 3.5 years as our networking, phone and routing control systems provider. From the start, Triton made the process of conversion simple; remaining flexible, engaging third-party solutions, and accommodating the needs of our organization and staff. This flexibility and top-notch support continue today. We have been so impressed with Triton’s service and professionalism.
One of the major benefits for Goodwill Fort Worth is having an all-in-one communications company that provides us with a single point of contact for all our remote data and telephone needs, communicating through live personnel. Triton’s courteous staff are dedicated to providing the best service and care possible. Additionally, their thorough approach for problem solving is top notch. The knowledge possessed by their staff makes the tasks of maintaining and troubleshooting both common and advanced issues much simpler. They proactively monitor our systems and provide 24-hour support.
Southwest Federal Credit Union
Melanie Kennedy, CUDE,SCMS, President
We are so pleased to have Triton Networks as our service provider. I would highly recommend this team.”
“Triton Networks is amazing to work with! Although we don’t have many issues, the ones we do have are always crucial to SWFCU. Triton goes above and beyond to resolve issues quickly no matter what time of day. They always follow up and make everything so easy. Great business partner and I would highly recommend them for your business.”
Texas Christian University
Travis Cook, Deputy Chief Technology Officer
“Triton Networks came to Texas Christian University offer their portfolio of products. At the time we were direct with multiple carriers. To say that Triton has made a positive impact would be an understatement. Our calls, emails, and needs are answered in a very timely manner. They have the resources to meet our needs and the transition from other carriers to Triton was seamless. They have been a pleasure to work with and I would recommend them to anyone looking to improve their billing, technical resources, and the customer care experience.”
Matt Nymoen, Director of IT
“Triton Networks has been a long time technology partner of Ashley Furniture. The expertise, solution design, and flexibility provided by Triton has been invaluable towards the tremendous growth of our company. In addition, the multitude of carrier options and portfolio of products delivered to us by Triton is all under one service group, one bill and one ordering mechanism. They just totally simplified the overall process.
Anything we need from Triton regardless of the request is responded to immediately. Triton’s proactive approach to customer care and their 24/7/365 NOC is crucial to a company like ours who is open pretty much all the time. If you are an enterprise looking to uplift your total service provider experience form customer care, billing, and expertise than I would highly recommend Triton Networks. Triton is one of the vendors that we deal with that I actually feel Ashley comes first in all they do for us.”