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Forward Thinking Back Office Solutions
Superior Customer Care
Our proven approach of “high touch” personal customer care enables Triton to deliver the right solution and resolve issues much faster than our competitors. Triton’s experienced team and dedicated resources are focused on providing the highest level of customer care. We do this by deploying measures to proactively open trouble tickets and providing a fully integrated 24/7/365 NOC facility. We are fully aware that email sometimes does not resolve an issue and do not consider matters resolved until our customers are satisfied.
Insuring the Quality of Your Enterprise’s Network With Triton’s 24/7/365 Network Monitoring
Virtual servers and cloud services can streamline your data processing. Sophisticated software applications and services can free your team to innovate new processes and improve customer experience. Unified communications liberate your employees from the desk but keeps them accessible. Until something fails.
Triton Networks is a full-service technology partner. Your organization counts on Triton for the most reliable connections, personalized advice, involved professional services and responsive support. Our full-service 24/7/365 managed network operations center (NOC) can extend that confidence.
Our NOC staff provides all the administration, monitoring, alerting and upkeep of your platform, freeing your staff to focus on customer engagement and running your business. We have monitoring plans for small businesses with no IT staff to the largest enterprise with a global footprint.
- You can prioritize alerts for outages of your most critical operations and assign category levels to other issues based on your business needs
- Get fast deployment—in weeks, not months
- Save money and headaches with no staff to hire, hardware to buy, software to build or platforms to maintain
- Rely on a dedicated, specialized team that’s seen it before, can anticipate problems and has the knowledge and experience to fix things immediately
Consolidated Billing
Triton combines services provided by multiple carriers from all your locations on to a single unified invoice; simplifying processing and payment. We changed how telecom invoices are presented; consolidating all services – from all carriers – at all locations – onto a single easy to read invoice.
We offer nearly unlimited format options including the ability to itemize services by department, location or general ledger account.
Our easy-to-read invoices eliminate the need for your IT or Accounting professionals to spend valuable hours auditing telecom invoices – and if there is ever a question you can get the answer with one call. With savings like this, resources are freed to focus on more mission critical tasks.